S.C.E.R. Keeps Your Engines Runnin'

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How We Work

Initial Consultation
Our initial consultation is meant to introduce you to Start City Equipment Repair and make sure the services and expertise we bring to the table is a good fit for your business. We identify the preventative measures we can put in place to ensure your business keeps running smoothly.
Equipment & Scope Evaluation
During the equipment & scope evaluation with Star City Equipment Repair, you can expect thorough assessment of their equipment issues, expert recommendations, and transparent communication to outline a tailored package for efficient repairs and minimal downtime.
Custom Work Order Package
Once we've scoped your repair or maintenance needs, we create a custom work order package that is unique to your business. We don't have templated pricing options. Every SOW is custom to your business, which allows us to be transparent and honest in our pricing.
Order Management Software Access
Our approach is to allow you to have as much information on the job our technicians are working on as our management does. We give you access to our proprietary work order software, that gives real-time updates on the status of the job, technician notes, and reports associated with every repair.
Partnership & Service Delivery
The last step is pretty simple. We do our job, so you can keep doing yours. We keep you informed and up to date on your work orders, and we foster an open line of communication between our businesses. We value the partnership we create with each of our customers, and we continually invest in them.
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Our Expertise

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